Chatbot Business Model: How to Start a Chatbot Business Chatbot, for instance, sells a tracking chatbot that uses API to connect with a business’ various ERP systems to inform users about their orders’ delivery status. Helpdesk functionality can be easily embedded in a bot that can create/assign cases, notify users of updates and answer users’ […]
Zendesk vs Intercom: Which Ticketing Tool is Best for You? We also adhere to numerous industry standards and regulations, such as HIPAA, SOC2, ISO 27001, HDS, FedRAMP LI-SaaS, ISO 27018, and ISO 27701. In a nutshell, none of the customer support software companies provide decent user assistance. The Intercom versus Zendesk conundrum is probably the […]